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Please see below for information about our Delivery Processes and our Delivery Support form:

We currently only ship to the countries listed below:

  • Austria
  • Bulgaria
  • Cyprus
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland (We are temporarily unable to accept orders from Ireland)
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Poland
  • Portugal - Mainland only
  • Romania
  • Slovenia
  • Spain - Mainland and Balearic Islands
  • Switzerland

We are currently shipping with SEUR and DHL for orders within Spain (mainland) and the other European countries we deliver to. For customers in Guadalajara, Spain, you can select "Collection in Person" during the checkout process. A member of our support team will be in touch with you to arrange the collection.

The shipping costs for your order will be calculated at the checkout and based on the location the order is being shipped to.

  • Spain (Mainland) Shipping - €4.99
  • Portugal (Mainland) Shipping - €5.99
  • All other Destinations - Standard - €13.99
  • All other Destinations - Express - €24.99

The delivery address for all orders must match the card holder address for the payment card used at checkout.

If you have a query regarding the delivery of an order, please contact our Customer Support using the Delivery Support Form.

Orders received before 3pm CET Monday to Friday will be dispatched on the same day.

Orders placed after 3pm CET will be dispatched next working day, Monday to Friday.

Orders placed after 3pm CET on a Friday will be dispatched on the following Monday.