Please see below for information about our Delivery Processes and our Delivery Support form:
We currently only ship to the countries listed below:
- Czech Republic
- Portugal - Mainland only
- Spain - Mainland and Balearic Islands
The Coronavirus pandemic is having an effect on the logistics systems in many countries, and can sometimes lead to longer delivery times. We endeavour to ship all orders promptly and will provide tracking information to customers for each order.
We are currently shipping with Correos for orders within Spain (mainland) and the other European countries we deliver to. For customers in Guadalajara, Spain, you can select "Collection in Person" during the checkout process. A member of our support team will be in touch with you to arrange the collection.
The shipping costs for your order will be calculated at the checkout and based on the location the order is being shipped to.
- Spain (Mainland) Shipping - €6.99
- All other Destinations - €13.99
The delivery address for all orders must match the card holder address for the payment card used at checkout.
If you have a query regarding the delivery of an order, please contact our Customer Support using the Delivery Support Form.
Orders received before 3pm Monday to Friday will be dispatched on the same day.
Orders placed after 3pm will be dispatched next working day, Monday to Friday.
Orders placed after 3pm on a Friday will be dispatched on the following Monday.